Get in Touch With Us
Have a question, a correction to flag, or simply want to share your thoughts? We're here and happy to hear from you. Every message we receive is read by a real person on our team.
How to Reach Us
The quickest way to contact us is by email. Send your message to info@pianocastorcups.co.uk and we'll aim to reply within two working days. We do our best to respond to every enquiry personally.
What You Can Write to Us About
There's no strict list of topics — if something's on your mind, feel free to send it over. That said, here are the kinds of messages we receive most often:
- Factual corrections — spotted something that doesn't look right? Let us know and we'll investigate promptly.
- Content suggestions — if there's a topic you'd like us to cover, we genuinely welcome those ideas.
- General feedback — whether positive or critical, your perspective helps us improve what we publish.
- Partnership or collaboration enquiries — reach out with the details and our team will review your proposal.
- Responsible gambling concerns — if you or someone you know needs support, we'll point you towards the right resources without delay.
What to Include in Your Message
To help us respond as usefully as possible, try to include a clear subject line and enough context for us to understand your query. If you're flagging an error, a link to the relevant page saves time on both sides.
A Few Things to Bear in Mind
We're a small, dedicated team, so we don't operate a live chat or phone line at this time. Email remains the most reliable route to us. We read every message, though during busy periods our reply time may stretch slightly beyond two days — we appreciate your patience.
We don't accept unsolicited bulk emails or automated outreach. Messages of that kind are not reviewed and will not receive a reply.
We Value Honest Dialogue
Our aim is to publish content that's accurate, fair, and genuinely useful to readers. Your input plays a real part in that. Whether you're praising something, questioning it, or pointing out a gap, we take every message seriously. Write to us at info@pianocastorcups.co.uk — we look forward to hearing from you.